At Knowledge Owl Training, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, purchase our courses, or use our services. By accessing our website or enrolling in any of our courses, you agree to the practices outlined in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

1.1 Personal Information

When you register, purchase a course, or contact us, we may collect personal details such as:

• Full Name

• Email Address

• Phone Number

• Billing Address

• Payment Information (processed securely via third-party payment providers)

• Certification Preferences

1.2 Technical Information

We collect certain data automatically when you visit our website, including:

• IP Address

• Browser Type

• Device Information

• Cookies and Usage Data

This information helps us enhance our website performance and user experience.

1.3 Course & Training Data

To personalize your learning experience, we track:

• Course Enrollments

• Progress and Completion Status

• Quiz Results and Assessments

• Interactions with Course Materials

2. How We Use Your Information

We use the collected data for the following purposes:

• Providing access to purchased courses and training materials.

• Processing payments and managing transactions.

• Sending important updates, reminders, and promotional offers.

• Enhancing user experience through personalized recommendations.

• Improving course content and website functionality.

• Ensuring compliance with legal and regulatory requirements.

3. Data Protection & Security

We implement industry-standard security measures to safeguard your personal information, including:

• Secure Socket Layer (SSL) encryption for data transmission.

• Strict access control for stored user information.

• Compliance with data protection laws and regulations.

We do not store full credit card information, as all transactions are securely handled by third-party payment processors.

4. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share information with:

• Service Providers: Payment processors, learning management platforms, and cloud storage providers to facilitate services.

• Legal Authorities: If required to comply with the law, enforce our terms, or protect our rights.

• Affiliated Training Partners: When necessary to provide certification services or industry-recognized exams.

5. Your Rights & Choices

You have the right to:

• Access the personal data we hold about you.

• Request Correction of inaccurate information.

• Request Deletion of your personal data (subject to legal obligations).

• Opt-Out of marketing emails via the unsubscribe link.

• Disable Cookies through browser settings.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and track usage data. You can manage cookie preferences in your browser settings.

7. Policy Updates

We may update this policy from time to time. Any changes will be reflected on this page, and continued use of our services indicates acceptance of the revised policy.

8. Contact Information

For any privacy-related inquiries, please contact us at: Email:  support@knowledgeowltraining.com
Address:  7777 Leesburg Pike, Falls Church VA, 22043, Suite: 308S