Welcome to Knowledge Owl Training! These Terms of Service outline the rules and conditions governing your use of our website, courses, and services. By accessing or using our platform, you agree to comply with these terms.

1. Acceptance of Terms

By purchasing a course, registering for an account, or using our website, you agree to abide by these terms. If you do not agree, please refrain from using our services.

2. Course Enrollment & Access

• Course access is granted only to the registered user and cannot be shared, transferred, or resold.

• Some courses may require external certification exams, which are not included unless explicitly stated.

• We reserve the right to update or modify course content without prior notice.

3. Payments, Refunds & Cancellation

3.1 Payments

• All payments must be completed before accessing the course materials.

• We accept credit cards, debit cards, and other payment methods as displayed at checkout.

3.2 Refund Policy

We offer a [Insert Days] Money-Back Guarantee, subject to the following conditions:

• Refund requests must be made within [Insert Days] of purchase.

• You must not have completed more than [X%] of the course.

• Refunds are not available for discounted or promotional courses.

• Processing times for refunds may vary based on payment method.

4. User Conduct

By using our services, you agree to:

• Respect copyright laws and not distribute course materials.

• Use the platform for lawful purposes only.

• Refrain from engaging in disruptive or fraudulent behavior.

Violation of these guidelines may result in suspension or termination of your account without refund.

5. Intellectual Property Rights

All content on our website—including videos, text, graphics, and course materials—is the intellectual property of Knowledge Owl Training. Unauthorized reproduction or distribution is strictly prohibited.

6. Disclaimers & Limitation of Liability

• We strive to provide accurate and high-quality training, but we do not guarantee certification success.

• Our courses are intended for educational purposes and should not be considered professional advice.

• Knowledge Owl Training is not responsible for technical issues, third-party exam policies, or personal interpretations of the material.

7. Changes to Terms

We may update these Terms of Service periodically. Continued use of our services after modifications indicates your acceptance of the revised terms.

8. Contact Information

For any questions regarding these terms, please contact us at: Email:  support@knowledgeowltraining.com
Address:  7777 Leesburg Pike, Falls Church VA, 22043, Suite: 308S